Welcome and onboarding tool for newcomers

This learning tool supports coaches and clubs in creating a positive and structured first-session experience for migrant and refugee participants. It includes a first-session checklist for coaches, a peer buddy pairing system, a visual welcome sheet explaining club rules and expectations in accessible language, and a clear “who to contact” support guide. The tool is designed to reduce uncertainty, build confidence from day one, and improve retention by making the onboarding process predictable and welcoming for newcomers.